Add-on service

Hand the admin to us. Stay on the tools.

A UK-based assistant who works inside your CMA account.

We manage your social media messages, chase your quotes, book your jobs and follow up unpaid invoices. Everything happens in your CMA account, so when you check the dashboard at the end of the day, it is already up to date.

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from £15 per day*

*Typical starter scope for a part-time assistant. Final scope and price confirmed on a free 15-minute scoping call.

UK-based assistants
Works inside your CMA
Scopeable to your week

For plumbers, electricians, builders, roofers, decorators and any solo trade that is losing evenings to paperwork.

What your assistant covers

Pick a scope. We tailor it to your week and your trade.

Quote follow-up

Sent a quote three days ago? Your assistant nudges the customer politely, logs the reply on the quote, and flags anyone going cold.

Diary and bookings

New jobs slotted into your CMA calendar around the work you already have on. No double-booking, no awkward callbacks.

Invoice chasing

Friendly reminders for invoices that drift past their due date. Tracked against the customer record so you can see who pays slowly.

Lead qualification

Filter the Checkatrade, MyBuilder and Trustatrader enquiries that are not a fit before they reach you. Only the real jobs land in your inbox.

Reviews and listings

Asking happy customers for reviews, keeping your Google Business and trade-platform profiles current, replying to public reviews on your behalf.

Social media messages (optional)

Every quote-worthy Facebook, Instagram and WhatsApp Business message replied to in your business voice during the hours you choose. Enquiries become client records, not lost notifications.

Why this is not just another message-handling service

Most virtual assistants take a message and email it to you. You still do the work.

Inside your CMA

Your assistant logs into your CMA account. Calls become client records, quotes get drafted in your CMA, invoices get chased through your CMA. One dashboard, no parallel inbox.

British, in your own voice

UK-based assistants who reply in your business name and write in British English. Customers cannot tell the difference between us and your own office.

Scoped to your week

Pick the hours and the tasks. Some traders only want their social media messages handled. Some want the full admin lift. Pay for the scope you actually use.

How it works

Four steps from "drowning in admin" to "checking a tidy dashboard at the end of the day".

1

Scoping call: we map what your week actually looks like and where the time is leaking.
2

Onboarding: we get a guest login to your CMA, access to your social inboxes, and your business voice.
3

Handover: social messages, quote chasing and invoice follow-up start running through us.
4

Weekly check-in: a short summary of what landed, what is booked and what was paid.

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Questions traders ask

How much does it cost?

Scope-dependent, so we quote each business individually. UK virtual assistants typically run £25 to £40 an hour and dedicated trade-focused retainers tend to land in the £400 to £900 a month range. Tell us your message volume and the tasks you want covered and we will price it honestly.

Do I need a CMA subscription?

Yes. The whole point is that the assistant works inside your CMA, so the work shows up in your dashboard rather than in a separate inbox. If you are on the 14-day trial that is fine - we can start the scoping call while you are still trialling.

Will my customers know they are not messaging me directly?

Only if you tell them. We reply in your business name, use British English, and follow the tone you set on the scoping call. To the customer it reads like your own office.

What if I only need help one week a month?

That is fine. Scopes can be ongoing or seasonal - some traders use us heavily in winter when message volume spikes and pause in summer. Pricing tracks the scope.

Can you handle Gas Safe or NICEIC paperwork?

Yes, for the registration and filing side. We do not sign off the work itself - that stays with you - but we handle the paperwork so it does not pile up.

How do I stop the service if it is not working?

Give us a month's notice and we hand everything back. Your CMA account stays yours, every client record stays in place, and our access to your social inboxes is revoked.

Ready to get evenings back?

Tell us about your week and we will come back with a scope and a quote within two working days.

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